The Learn 2 Swim School Rowville!

Privacy Policy for Bubbles @ Rowville - Kids Swim Centre

Effective Date: 23/07/23

At Bubbles @ Rowville, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By using our services and accessing our facilities, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

a. Personal Information:

• We may collect personal information, including but not limited to, names, contact details, dates of birth, and any other information necessary to provide our services.

b. Medical Information:

• For safety and health reasons, we may collect medical information related to the participants' health, medical conditions, allergies, or any special needs that may affect their participation in our swim programs.

c. Payment Information:

• We collect payment information, such as credit card details or bank account information, to process payments for our services.

d. Website and Cookies:

• When you visit our website, we may collect certain information automatically through cookies and similar technologies. This may include IP addresses, device information, browser type, and other browsing information.

2. How We Use Your Information:

a. Providing Services:

• We use your information to provide and manage our swim programs, bookings, and other services you have requested.

b. Communication:

• We may use your contact information to communicate with you regarding our services, schedules, updates, promotions, and other related matters.

c. Safety and Health:

• Medical information is collected to ensure the safety and well-being of participants during swim sessions and in emergencies.

d. Payment Processing:

• Payment information is used to process payments for the services you have availed.

e. Website Improvement:

• We may use website analytics to improve our website and services, including enhancing user experience.

3. Sharing and Disclosure:

a. Service Providers:

• We may share your information with trusted third-party service providers who assist us in providing our services, including payment processing, website hosting, and marketing.

b. Legal Obligations:

• We may disclose your information as required by law, regulation, or to protect our legal rights, safety, or property.

c. Consent:

• We will obtain your explicit consent before sharing your personal or medical information with third parties for any other purposes.

4. Data Security:

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

5. Retention:

We will retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights:

You have the right to access, update, correct, and delete your personal information. If you have any concerns or wish to exercise your rights, please contact us using the information provided below.

7. Changes to this Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the revised policy on our website.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your information, please contact us at:

Bubbles @ Rowville 

Address: 2/895A Wellington Road Rowville 3178 

Email:  swim@bubblesatrowville.com.au 

Phone: 0401245768 

By using our services, you agree to the terms of this Privacy Policy. It is advisable to review this policy periodically for updates.

Date: 23/07/23